Community health May 6, 2020
New Care Workforce app launched for fragmented social care sector

By News Feature - Accountable Care Journal

A new app for the adult social care workforce in England has been launched to support staff on-the-go through the coronavirus pandemic.

The social care workforce is spread across 18,000 providers and it proves challenging to communicate with all staff in one clear way.

The Care Workforce app, developed in partnership with NHSX and NHS Business Services Authority will be introduced under the new CARE brand and will act as a digital hub for social care workers.

The app is set to enable those working in the social care sector to access relevant updates, guidance, support and discounts from their phone.

The CARE branded app comes in response to calls from the sector for a more unified and connecting brand, and can be downloaded on Apple and Android supported smartphones or accessed by browsers on any device.


The tool will be the first of its kind provided for the care workforce, and will:

  • Act as a single one-stop-shop providing the sector with all the latest guidance, wellbeing support and advice they need to protect themselves from Covid-19 and keep themselves well.
  • Provide access to learning resources on crucial areas such as infection control as well as practical advice and support for mental wellbeing;
  • Show how care workers can take advantage of offers available to NHS and social care staff, including free car parking and discounts through organisations and initiatives like Discounts for Carers and the Blue Light Card; and
  • Signpost free access to apps like Silvercloud, Daylight and Sleepio which can help boost users’ mental wellbeing through programmes covering sleep, stress and resilience.

New mental wellbeing guidance is expected to be published soon to further support the care sector with bespoke advice for care workers. The Department of Health and Social Care says this guidance will be signposted on the Care Workforce app when available.

Health and Social Care Secretary, Matt Hancock, said the new app will provide the social care workforce with "the most up-to-date guidance to keep them safe and connected with their colleagues across the country."

Professor Martin Green OBE, Chief Executive of Care England, said the app "will provide an easily accessible and portable resource for every care worker". Meanwhile, Skills for Care CEO, Oonagh Smyth, reflected on the other benefits of the app which allows care workers to "get details on offers they can take up from companies recognising the great work that they are doing and information on how they can support their wellbeing during these very challenging times. ”

The app can be downloaded from Apple and Andriod app stores and accessed via an online portal here:  https://workforce.adultsocialcare.uk.


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