Health

CQC launches reviews to help providers prepare for future pressures

By - Integrated Care Journal

CQC launches reviews to help providers prepare for future pressures

The Care Quality Commission (CQC) has announced a series of reviews to help providers of health and social care services learn from the experience of responding to Covid-19.


The CQC is hoping that these ‘Provider Collaboration Reviews’ (PCRs) reviews will drive improvements across local health and care systems. The help will be timely as health and care providers start addressing huge backlogs in elective care and begin preparing for winter pressures.

To inform the reviews, the CQC will use data it holds and have conversations with providers as well as ICS and STP leaders. Reviews will be discussed with the 11 Integrated Care System (ICS) or Sustainability and Transformation Partnership (STP).

The PCRs will aim to improve understanding of the journey people face, with or without coronavirus, across health and social care systems. They will focus on the interface between health and adult social care for the over-65 population group.


The First Phase will take place  between July and August, the reviews will be in: 

  • Bedfordshire, Luton and Milton Keynes ICS 

  • Norfolk and Waveney STP 

  • The Black Country and West Birmingham STP 

  • Lincolnshire STP 

  • North East and North Cumbria ICS 

  • Healthier Lancashire and South Cumbria STP 

  • Frimley Health and Care STP 

  • Sussex Health and Care Partnership ICS 

  • North West London STP 

  • One Gloucestershire ICS 

  • Devon STP 


Rosie Benneyworth, Chief Inspector of Primary Medical Services and Integrated Care said: “The speed and scale of the response required by the Covid-19 pandemic has highlighted the benefits to services and the people who use them of creativity and innovation through collaborative approaches. ” 

Rosie went on to outline that the responses to the pandemic have offered opportunities for partnership working, ensuring shared efforts to avoid fragmentation and drive best experiences and outcomes for those accessing care within the system.

Lisa Lenton, Chair of the Care Provider Alliance, commented on the announcement, stating: “The pandemic has created unprecedented situations and there is an opportunity to reflect on the lessons we have learned at local system level over recent months – both what went well and the challenges that rapidly unfolded. ” 

Review teams will feedback findings to areas following each review to help them plan ahead. Themes from the 11 reviews will be reported in September in the CQC’s COVID Insight report and State of Care in October.


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